Sellers will be able to create tickets with WimoShip support desk and track updates from their access.


1. Open

2. Click on Sign-up

3. Seller to enter Full-Name and Email address used to raising tickets and issues.

4. Once logged in, Click on "New Support Ticket"

5. New Support Ticket

    - Add "Subject"

    - Select Type: 

    - Select Priority: 

    - Select Group: 

  "Always select Customer Happiness" unless you would like to escalate to management "Escalations"

    -Add "Description and attach files if any.

    - Click "Submit"

6. Check Ticket Status

    - Track all raised issues.

7. Other ways to raise tickets

- Send email to ""

- Tweet to ""